Relatives. Take part in the life of your loved one

Stay informed

Stay up to date about the life in the care home and receive news and messages, anywhere and anytime.

Communicate directly

No switchboard and endless waiting loop. Get in touch with the right point of contact – directly and securely.

Experience assurance

Know that your loved one is in good hands and witness the thorough and loving work of your care home.

How it works

With myo caregivers share photos, videos, text- or voicemessages with relatives. Relatives receive news by push notifications on their smartphone and can comment posts to show appreciation and gratitude. The content content can be viewed on a timeline, in chronological order and categories such as organisation, care or medical matters.

You are interested, but your care home does not yet use the myo app?

Get in touch with us:

Before you can start using the app, you need a QR-Code that your care home will send to you via email!

Downloading the app
  • Open the Apple App Store or the Google Play Store
  • Enter “myosotis” in the search bar
  • You recognize the myo App by its logo


Scanning the QR-Code
  • Open the myo App
  • Click on the QR-Code scanner button at the bottom of the log-in screen
  • Open the email that you received from your care home. Scan the displayed QR-Code with the App. (The QR-Code ensures that you are connected to your loved one in one specific facility. If you have not yet received an email, please get in touch with your care home.)

Creating an account
  • Define a password of your choice
  • Your password has to be at least 8 characters of length and contain upper- as well as lowercase letters, one special character and one number
  • If you forget your password, you can reset it on the log-in screen of the App

Creating a profile
  • Click on your profile picture
  • Select the pencil symbol to edit your profile
  • Click on “save” to confirm your changes


  • Use for Android and Apple`s IOS
  • QR Code Registration for highest Security
  • In-App Registration/On-boarding
  • Personalized Welcome Video
  • Mobile Access
  • Category related Push-Notifications
  • Receiving of Photos, Video, Text and Voice Messages
  • Sharing of Comments
  • Profile View of Relatives
  • Individualizing Personal Profile
  • User Specific App-Interface
  • Silo Structure (Data is only available for Relatives)
  • Protection for Data Loss
  • Secure Data Exchange
  • Adding of Users
  • In-App Video Manual